FAQs

How do we make a booking?

Yay! Firstly, to check my availability please use the contact form or email me at eleanor@eleanorjane.co.uk with the date and location of your wedding. I aim to get back to you within 48 hours.

If I am available I will suggest we meet for a relaxed consultation, either at your home or in a local café, where we can discuss your plans for the big day over a tea. Mmm, tea. This meeting is complimentary and there is no pressure to book. It’s a great opportunity to get to know each other, look over sample work and answer any questions you might have. If you live some distance away we can have this conversation via email.

After the meeting I encourage you and your partner to have a chat to decide if I am a good match for you. I look forward to receiving your decision via email and if you choose to go ahead with the booking I’ll send you a contract form outlining the package information. You will need to sign and return this to me, along with a deposit of 25% of the total package price, in order to secure the date. This is payable by bank transfer.

Once I have received your paperwork and deposit I’ll send you a receipt and, ta-da! You’re all booked!

Do you have insurance?

I have full public liability and professional indemnity insurance. I also have a clean driving license and an advanced CRB.

Do you carry spare equipment?

Yes – I carry a backup camera body and a small army of lenses and am quite prepared for all manner of disasters!

Are you a professional?

Of course! I worked throughout my higher education, shooting my first wedding over thirteen years ago at the age of 16. In 2006 I graduated from the University of Wales with a first class BA (hons) in Photographic Art and have been running my own business ever since.

How much do you charge?

Package prices start at £1250 – please see my pricing page for more detailed information.

Will you bring an assistant or a second photographer?

More often than not I will attend by myself but I may bring an assistant to help me depending on the size of the wedding and plans for the day. If you require a second professional photographer to shoot the groom’s preparations and extra candids throughout the day, this is available for an additional £200.

Can our guests take pictures at the wedding?

They certainly can. The only request I make is that all shots I set up are for me to photograph exclusively and that guests respectfully refrain from taking pictures until after the official photography. This usually isn’t a problem but I do ask that, when we go off to photograph the bride & groom session after the ceremony, no other photographers are present. For example, you’ll probably find it incredibly distracting (& impossible to relax) if someone else is waving their camera around behind me.

How long will the photography take?

I arrive during the bridal preparations and my packages cover either to the end of the wedding breakfast speeches or up until the first dance. If you book a ffotobooth for the reception party I will stay for a further two hours into the night. I mainly capture reportage style photography throughout the day but if you’d like some formal group portraits I aim to shoot these immediately after the ceremony and take no longer than ten minutes. It’s usual to spend around twenty to thirty minutes on the bride & groom session but we can discuss and plan a schedule for the photography together.

Will you photograph any formal groups?

Some couples like a few family group photographs, some prefer me to capture informal shots only and some like a mixture of both. I do recommend keeping the list of formals short in order to maintain an easy breezy atmosphere and avoid holding up the party.

Do we need to feed you?

I bring my own lunch and eat out of the way whilst you enjoy the wedding breakfast. I’ll never say no to a piece of cake though!

What happens if you’re ill and unable to attend the wedding?

This hasn’t happened yet touch wood but if it should I have a few close and trusted photographer friends that I can call upon to save the day.

Can my guests order prints?

Yes – your photographs will be uploaded to a password protected online gallery and guests will have the option of several affordable print sizes. Payment is taken via Paypal or guests can contact me directly to arrange alternative methods.

What kind of albums do you offer?

I exclusively offer Queensberry wedding albums, priced from £400. These exquisite, bespoke albums are a beautiful keepsake and a timeless family heirloom. I never used to offer albums but when I discovered Queensberry I changed my mind in a heartbeat!

Can we choose the photographs that go in our album?

Yes, of course! I will design the initial layout and we can spend some time together refining the final product.

How many photographs will we receive?

For a full day of photography I aim to deliver around 400 photographs which you will receive, high resolution and beautifully edited, on a branded wooden USB stick.

How long will it take to get our photographs back?

I aim to have the proofs back to you within six weeks. After we’ve finalised your album design it can take a further month for the album to be handmade and delivered from New Zealand.

Any other questions?

Any other questions? Please get in touch!