FAQs

How do we make a booking?

Yay! Firstly, to check my availability please use the contact form or email me at eleanor@eleanorjane.co.uk with the date and location of your wedding. I aim to get back to you within 48 hours.

 

If I am available I will suggest we meet for a relaxed consultation over a tea where we can discuss your plans for the big day. This meeting is complimentary and there is no pressure to book. It’s a great opportunity to get to know each other, look over sample work and answer any questions you might have. If you live some distance away we can have this conversation via email.

 

After the meeting I encourage you and your partner to have a chat to decide if we are good match. I look forward to receiving your decision via email and if you choose to go ahead I’ll send you a booking form. You will need to sign and return this to me, along with a deposit of 25% of the total package price, in order to secure the date. This is payable by bank transfer.

 

Once I have received your paperwork and deposit you’re all set. Keep a look out for the postman as I will send you a small welcome package to thank you for choosing me as your wedding photographer!

Do you have insurance?

I have full public liability and professional indemnity insurance. I also have a clean driving license and an advanced DBS.

Do you carry spare equipment?

Yes - I carry a backup camera body and a small army of lenses and am quite prepared for all manner of disasters!

Are you a professional?

Of course! I worked throughout my higher education, shooting my first wedding sixteen years ago at the age of 16. In 2006 I graduated from the University of Wales with a first class BA (hons) in Photographic Art and have been running my own business ever since.

How much do you charge?

Package prices start at £1250 - please see my Packages page for more detailed information.

Will you bring an assistant or a second photographer?

More often than not I will attend by myself but if you have an unusual plan for the day, a destination wedding, or are having a photobooth at the reception I may bring an assistant to help me. I also provide a second photographer service for an additional fee if you would like coverage of the groom’s preparation, an alternative angle during the ceremony (where permitted) and extra candids throughout the day.

Can our guests take pictures at the wedding?

They certainly can. The only request I make is that all shots I set up are for me to photograph exclusively and that guests respectfully refrain from taking pictures until after the official photography. This usually isn’t a problem but I do ask that, when we go off to photograph the bride & groom session after the ceremony, no other photographers are present. Likewise if you are booking a videographer I request that they do not interfere while I am directing our portrait session as it can be incredibly distracting and break the connection we have together.

Will you photograph any formal groups?

Absolutely - however I recommend keeping the list of formals short (up to 8 groups) in order to maintain an easy breezy atmosphere and avoid holding up the party.

How long will the photography take?

I aim to photograph any formal groups immediately after the ceremony for no longer than fifteen minutes. It’s usual to spend around thirty minutes on the bride & groom session but we can discuss and plan a schedule for the photography together.

Do we need to feed you?

No thank you - I bring my own lunch and eat out of the way whilst you enjoy the wedding breakfast. Although If I could be included in the numbers for tea & coffee that would be greatly appreciated.

What happens if you’re ill and unable to attend the wedding?

This hasn’t happened yet touch wood but if it should I have a few close and trusted photographer friends that I can call upon to save the day.

Can my guests order prints?

Yes - your photographs will be uploaded to a password protected online gallery and guests will have the option of several affordable print sizes. Payment is taken via Paypal or guests can contact me directly to arrange alternative methods.

What kind of albums do you offer?

I offer luxury Queensberry wedding albums, priced from £450. These bespoke, hand-bound albums are a beautiful keepsake and a timeless family heirloom. I never used to offer albums but when I discovered Queensberry I changed my mind in a heartbeat! I also offer a small Fine Art book for £275 for those on a budget.

Can we choose the photographs that go in our album?

Yes, of course! You select around 70-80 photographs and I design the layout. You will have the opportunity to review and make adjustments throughout the design process. If you’re struggling to narrow your photos down you can add extra pages for an additional fee.

How many photographs will we receive?

For a full day of photography I aim to deliver around 400 photographs which you will receive, high resolution and beautifully edited, on a branded wooden USB stick.

How long will it take to get our photographs back?

I aim to have the proofs back to you within six weeks. After we’ve finalised your album design it can take a further month for the album to be handmade and delivered from New Zealand.

Any other questions?

Please get in touch!

Contact Me

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