FAQs

How do we reserve our wedding date?

Firstly, to check my availability please use the contact form or email me at eleanor@eleanorjane.co.uk with the date and location of your wedding. I aim to get back to you within 48 hours.

 

If I am available I will suggest we meet for a relaxed consultation over a tea where we can discuss your plans for the big day. This meeting is complimentary and there is no pressure to book. It’s a great opportunity to get to know each other, look over sample work and answer any questions you might have. If you live some distance away we can have this conversation via email.

 

After the meeting I encourage you and your partner to have a chat to decide if we are good match. A £500 deposit and signed booking form is required in order to reserve your wedding date. The remainder of your balance is due two weeks before the wedding.

Do you have insurance?

I have full public liability and professional indemnity insurance. I also have a clean driving license and an advanced DBS.

Do you carry spare equipment?

Yes - I carry a backup camera body and a small army of lenses and am prepared for all manner of disasters!

How much do you charge?

Package prices start at £1450 - please see my Services page for more detailed information.

Will you bring an assistant or a second photographer?

More often than not I will attend by myself but if you have an unusual plan for the day, a destination wedding, or are having a photobooth at the reception I may bring an assistant to help me. A second photographer can be provided for an additional fee if you would like coverage of the groom’s preparation, an alternative angle during the ceremony (where permitted) and extra candids throughout the day.

Can our guests take pictures at the wedding?

They certainly can. The only request I make is that all shots I set up are for me to photograph exclusively and that guests respectfully refrain from taking pictures until after the official photography. This usually isn’t a problem but I do ask that, when we go off to photograph the bride & groom session after the ceremony, no other photographers are present. Likewise if you are booking a videographer I request that they do not interfere while I am directing our portrait session as it can be incredibly distracting and break the connection we have together.

Will you photograph any formal groups?

Absolutely - however I recommend keeping the list of formals short (up to 8 groups) in order to maintain an easy breezy atmosphere and avoid holding up the party.

Do you have experience photographing other cultures?

I have experience photographing many types of weddings from civil ceremonies, Church of England, Hindu and Humanist and am always excited to learn about other cultures and traditions.

How long will the photography take?

I aim to photograph any formal groups as soon as possible after the ceremony for no longer than fifteen minutes. It’s usual to spend around thirty minutes on the bride & groom session but we can discuss and plan a schedule for the photography together.

Do we need to feed you?

No thank you - I bring my own lunch and eat out of the way whilst you enjoy the wedding breakfast. Although If I could be included in the numbers for tea & coffee that would be greatly appreciated.

What happens if you’re ill and unable to attend the wedding?

This hasn’t happened yet touch wood but if it should I have a few close and trusted photographer friends that I can call upon to save the day.

Can my guests order prints?

Yes - your photographs will be uploaded to a password protected online gallery and guests will have the option of several affordable print sizes. Payment is taken via Paypal or guests can contact me directly to arrange alternative methods.

Can we choose the photographs that go in our album?

Yes, of course! You select around 70-80 photographs and I design the layout. You will have the opportunity to review and make adjustments throughout the design process. If you’re struggling to narrow your photos down you can add extra pages for an additional fee.

How many photographs will we receive?

For a full day of photography I aim to deliver around 600 photographs which you will receive, high resolution and beautifully edited, on a USB stick and private online gallery.

How long will it take to get our photographs back?

I aim to have the online gallery ready within six weeks. After we’ve finalised your album design it can take a further month for the album to be handmade and delivered from Queensberry.

Any other questions? Please get in touch!

Contact Me

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